Reworq

FAQ

Questions, answered

Everything you need to know about working with Reworq. Can’t find your answer? Book a 20-minute call and ask us directly.

  • Plan & pricing
  • Services & platforms
  • Enterprise
upwork5.0(230)contra5.0(10)

Plan & pricing

What can I ask for?

Any design or development task: a website, a landing page, app screens, a logo, social graphics, a pitch deck, a new feature, or a bug fix. If you’re unsure, ask us. It’s probably included.

What does “one active task at a time” mean?

You can add as many tasks to your queue as you like. We work on one at a time, deliver it, and start the next as soon as you approve. Big projects, like a full website, are split into smaller tasks so you see progress every couple of days.

What is Speed up?

Speed up is an optional add-on that gives you a second active task, so two things move at once, plus priority in our queue. Turn it on or off with your next billing cycle.

How fast will I get updates?

Most tasks get an update or delivery within 48 hours. Bigger tasks are split into milestones so nothing goes quiet for long.

Which tools do you use?

Figma for design, and Webflow, Framer, or React/Next.js for development, whichever fits the task best. We can also work inside your existing tools and code.

Is anything not included?

Native mobile apps, large-scale infrastructure or 24/7 DevOps, live-action video, and third-party costs like hosting, software seats, fonts, or stock assets aren’t included. We’ll always flag these before starting.

Can I pause or cancel?

Yes. Pause when your queue is empty and pick up where you left off. Unused days carry over. Cancel anytime before your next billing date.

Who owns the work?

You do. All design files, code, and site projects are yours from day one.

Services & platforms

Do you design for web apps as well as marketing sites?

Yes. We design marketing sites, landing pages, SaaS dashboards, onboarding flows, and internal tools. Native mobile app design is available, but native mobile development isn’t included.

Do I need my own Webflow plan?

Yes. Your site lives in your Webflow workspace so you always own it. We’ll recommend the right site and workspace plan for your needs.

Framer or Webflow — which should I choose?

Framer is faster for design-led marketing sites and launches. Webflow is stronger for complex CMS structures and large content sites. We’ll recommend one on your kickoff call — the price is the same either way.

Do you build back ends as well?

We focus on the front end and the integrations around it — APIs, CMS, auth, and payments. Complex back-end systems and native mobile apps aren’t included in the plan.

How many landing pages can I get each month?

As many as your queue allows. We work on one task at a time, and single landing pages typically ship within a week, so most clients launch several pages a month.

Will a redesign hurt our Google rankings?

Not if it’s done carefully. We crawl your current site, map every URL, set up 301 redirects, and keep metadata and structured data intact before switching over.

What’s the difference between web design and UI/UX design?

Web design focuses on marketing websites: your homepage, product pages, and landing pages. UI/UX design covers product interfaces like dashboards and onboarding. Both are included in the same plan.

Is graphic design really included in the same plan?

Yes. Graphic design, web design, and development all share one queue. Add a deck one day and a landing page the next, all for the same flat price.

How long does a brand identity take?

A focused logo and visual identity typically takes two to four weeks on the plan, including exploration and revisions.

Webflow or Framer: which should we use?

Framer is fastest for animated marketing sites and launches. Webflow is stronger for large CMS-driven sites. We’ll recommend one on your kickoff call based on your team and content.

What is a design engineer?

A design engineer is a specialist who designs interfaces and builds them in production code. You get the craft of a product designer and the output of a front-end developer in one person.

Can you really build software one task at a time?

Yes. We break your product into small, shippable features. Each one is designed, built, and deployed before the next begins, so progress is visible and priorities can change anytime.

What is AEO?

Answer engine optimization (AEO) makes your content easy for AI assistants to understand and cite, through clear structure, direct answers, structured data, and machine-readable summaries.

What does unlimited web development mean?

You can add as many development requests to your queue as you like. We work on one at a time, deliver it, and start the next. Add Speed up for a second active task.

Can you maintain a site another team built?

Yes. We start with a quick audit to understand the build, then take over updates and improvements.

Enterprise

Can we run more than one active task at a time?

Yes. Enterprise teams typically combine multiple plans so several tasks move in parallel, each with a dedicated designer or developer.

Do you support security reviews and vendor onboarding?

Yes. We complete security questionnaires, sign DPAs and NDAs, and work within your access policies and tools.

Can you invoice annually?

Yes. Annual agreements with invoicing and purchase orders are available for enterprise customers.

Still have questions?

We’ll walk you through the plan, recommend a platform, and show you how your first month would look.